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The business has become an effective marketing and support channel, said the Director of IT Services. ServiceNow employees are very satisfied with their working conditions, and many service providers are considering becoming customers of ServiceNow. You have been a loyal client of ServiceNow for many years, you will remain loyal to this company. In a few days, the rest of your company will follow suit and then some. After all, you are making your company money and that is what matters most to you. The day after the last customer leaves, you start to think about what you are going to do next. While you are thinking how many more companies you can make better deals with and how you will spend your time, your phone rings again. I am pleased to inform you that I have been appointed the new head of the Engineering Department at your company. I will need you to get your people on my way as soon as possible. The Phone Call EndsThe phone rings again. The Director of IT Services, David Graham, is here to see you. And you look like you just received a nice gift. You know, I had a feeling that he would call. Not sure why he called so early, though. Let me guess, you didnt get the memo on how to deal with a person with a high tech background. Heh, well I am trying things out as we speak, you should see the things I can do. You have no idea what you are talking about, but you are having fun anyway. You better do it before I change my mind, though. Do you mean the one I just left on.

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