POLL: Are you happy to pay more for your broadband?

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Martin Lewis issues warning on broadband inflation

Millions of phone and internet users in Britain will be hit by price hikes of up to 17.3 percent from April 1. Broadband and internet companies can raise prices mid-contract in line with the Consumer Price Index (CPI) plus an additional three to 3.9 percent. But are you happy to pay more? Vote in our poll.

The CPI for January was announced to be 13.4 percent this month, meaning that the maximum increase is 17.3 percent. The majority of companies will apply this from April 1.

Customers often face mid-contract increases and must either accept the new price or pay a costly exit fee to leave early. Regulator Ofcom has launched a review to establish if consumers have enough clarity on mid-contract rises, according to MoneySavingExpert.

Martin Lewis, founder of MoneySavingExpert.com, said: “Ofcom looked into this issue a few years ago, and the solution it came up with then was too weak. During a period of lower inflation the impact of the relatively flaccid rules wasn’t felt. Now, people are being slapped across their fiscal faces with 14 percent rises and it’s very obvious this is an issue.

“I’ve twice said on my show that if I ran Ofcom I’d ban these mid-contract above inflation rises. Hopefully, soon we’ll see it do the same.”


In face of the price rises, price comparison site Uswitch has also been campaigning to allow customers to exit contracts penalty-free. 

Ernest Doku, telecoms expert at Uswitch, said: “There is still time to avoid the impact of April’s price rises. Broadband and mobile customers should check now to see if they can switch to avoid paying more than they need to.

“Millions of consumers are currently out of contract, and therefore can still shield themselves from the brunt of these inflation-busting increases.

“Not only could you switch to a faster and more reliable product, but also pay less per month – although future price rises may still apply from 2024 in many cases.”

So what do YOU think? Are you happy to pay more for your broadband as charges are about to spike? Vote in our poll and leave your thoughts in the comment section below.

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