A DRIVER says he was held hostage in a car park because of a simple glitch as he tried to exit.
The motorist got stuck at the barrier as his pass would not work – but was left seeing red when he called for help.
He pressed to speak to the operator and told them about the issue he was having.
But the driver – who pays monthly to park his motor in the car park – was told he would have to pay to exit or stay put.
In footage of the interaction, he can be heard begging the operator to let him out.
He tells the female attendant over an intercom: "I need to get out of here and my card is not working."
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The operator replies: "I understand sir. I did just speak to you and advised you you will have to pay and speak to the office about getting a refund."
He told the woman he did not have any money to pay – but she insisted they would not open the gate.
The driver replied: "No, I need to get out of here. You can't just hold the hostage."
But the attendant stood firm and said they would not open the barrier for him – unless he paid for his parking ticket.
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It is unclear how the interaction ended.
Meanwhile, a police officer who is refusing to pay a £120 fine has branded the car parking company imposing the fee "authorised criminals".
Joseph Etele, 43, was hit with charges on two occasions when parking at a health centre car park in Havant, Hampshire.
The 999 response officer said he twice had problems when trying to register the vehicle on the tablet at Havant Health Centre, and has told car park operator, Smart Parking, "I'm not paying."
Speaking to the Southern Daily Echo, he said: "The first time I tried their tablet it wouldn’t work for me at all – I asked the receptionist and he said don’t worry about it.
"A couple of weeks later I went in again in another vehicle – I tried both tablets on that occasion and couldn’t get it to work.
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"The last thing I’ve done is written to Smart Parking, referenced the ticket and I said I’m not vulnerable, you’re picking on vulnerable people, I’m not paying you and I’ve left it at that."
Smart Parking has responded to Mr Etele's claims that the tablet was not working on the days he visited the health centre.
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